Booking Information

You're booked in! Soon, you and your team will take on The Crystal Maze Online Adventure, but we don't want you to go in without an idea of what to expect, so read this guide, pass it to your team and you'll be ready.

Arrival
Your team will meet with your Maze Master in a private Zoom chat that will be disclosed to the individual who made the booking 10-15 minutes before you're due to begin via the Crystal Maze Online Adventure Facebook page. The Zoom group is protected by a waiting room, so only individuals in your party will join. As with any Escape Room you visit, the time booked is when the game begins and you're obligated to show beforehand so we can begin on the agreed time.

Team capacity
As of Series 7, a team cannot be less than three (3) or exceed more than six (6) players.

What to bring
Please ensure each team member has the following so you're all prepared to face the games: At the start of the game, your Maze Master will do a roll call and ask for three things.
 * A decent web browser: This is for any games that the nominated player will be using. Use of a web browser is sporadic, but it's better to be prepared! Teams in the past have utilised Chrome or Safari, so we would recommend either browser.
 * Pen and Paper: The challenges inside the Maze will require a lot of quick thinking and logic, both in writing and drawing.
 * PC/Laptop with audio/camera: For the maximum experience playing The Crystal Maze Online Adventure, we advise playing on a Personal Computer/Laptop.
 * Tabet Device with audio/camera: Playing The Crystal Maze Online Adventure is achievable on a tablet/smartphone but is not encouraged.
 * Captain: Responsible for nominating each player to play the outlined game and makes the final call on whether or not to buy out contestants.
 * Vice-Captain: In the event the Captain is locked-in for any reason, the appointed Vice-Captain is promoted to Captain and assumes command.
 * Team Name: At the end of the game, your final score is registered on your respective series leader board. On completion of the series, you will be informed if you scored the highest overall and be declared Series Champions.

Staff & Characters
Each game is hosted by a Maze Master who is responsible for safe keeping of your earned Crystals, timekeeping and game nomination. Your Maze route is determined 24 hours prior to your arrival to the Crystal Maze and as such cannot be deviated against. Your Maze Master makes the final decision on all games.

Zoom
The Crystal Maze Online Adventure uses the web-conference application Zoom to host each team. For more information on this free product and how it works, please consult their FAQ. Ensure your team are familiar with how Zoom operates (especially the share screen and annotation features)

Games
Each game fits one of four categories: Skill, Physical, Mystery and Mental. Your Maze Master has a pre-determined Maze for you to follow and will select the category of game in each zone, your current Captain will select the player from their team to play.

Regular Games
A regular game will involve the entire team to assist the nominated player, however, the answer can only be provided by the nominated player - if given by another player not selected to play it will not be accepted regardless if correct or not.

No Conferring
Some games (both regular and ALIS) will have a rule whereby the nominated player cannot receive any assistance from their team. Your Maze Master will typically mute those not involved to prevent help. If assistance is shown, the Maze Master reserves the right to either lock-in the nominated player or retract the earned Crystal.

Automatic Lock Ins (ALIS)
An Automatic Lock In is a game where the nominated player must complete the game regardless of knowing the solution. The team will not know of an Automatic Lock In until such a time the nominated player has been selected. Some games will have the no conferring rule but this will be outlined before game starts.

Lateness policy
If a team does not arrive five minutes after their agreed start time, the Maze Master reserves the right to end the game. Each game runs for seventy (70) minutes and turnaround between teams is very limited. Any late team members may have to join whilst the game is in production, if at any point a team member needs to leave for a short time period for any reason, the game will continue on as usual.

Post-Game
Upon results of the Crystal Dome, your Maze Master will thank you for your time and invite you to leave the Zoom chat. This is to arrange the next teams arrival, if any user stays behind during the turnaround, we will remove them manually.

Cancellations
The owner of The Crystal Maze Online Adventure reserves the right to cancel/withdraw a team reservation on grounds of poor communication prior to game commencement. The Maze Masters will contact the individual who secured the booking up to eight (8) hours before the booking is due to begin - if no response is gained (and the booking runs five (5) minutes over) the booking is cancelled. The individual who created the original booking will be unable to book again.

If a team wishes to cancel, the individual who made the booking must notify within one hour of the start time. Failing to do so will result in the individual being unable to book again.

Returning teams
If you have played previously, the above will be familiar to you. We do advise that returning teams may encounter repeat games if the turnaround between your games is a few days/weeks. Existing games are updated/removed between each series and new games are created between breaks in series production.

Recording and Photography
As with any Escape Room, we ask that teams do not record or photograph elements of the game that would be considered a spoiler. As of Series 8, players will be given an opportunity to screenshot the final part of the game where the Maze Master will present a certificate with their team name on.

Disclaimer
This is a fan-made game and is not connected to Channel 4, Little Lion Entertainment, Chatsworth Television, Zodiak Media, Fizz and RDF West or Nickelodeon television. All images are property of their respective owners. Contestants do not pay a charge, nor do they donate for this experience.